We at NURI, operating as SPA, are committed to protecting the privacy and confidentiality of your personal information. Your trust is important to us, and we prioritize safeguarding any information you share with us in the course of using our services.

This Privacy Policy explains what personal information we collect, how we collect it, and how we use, store, disclose, and protect that information. By visiting our website, using our booking platforms, or accessing our services at our clinic, you agree to the practices described in this policy. It also explains how you can object to the processing of your personal information or to receiving communications about our services. We encourage you to read this Privacy Policy regarding the collection, use, and disclosure of your information from time to time to keep yourself updated with the changes and with this Policy.

This Privacy Policy is limited to information shared with us directly through our platforms, consultations, forms, or service engagements. It does not extend to third-party services or external promotions.

By accepting this Privacy Policy, you expressly authorize us to collect, store, and use your personal information as outlined herein.

 

DEFINITIONS

For the purposes of this Privacy Policy:

You (referred to as either “You”, “Your” in this Agreement) means any individual accessing or using the services of NURI.

Business (referred to as either “the Business”, “We”, “Our,” or “Us” in this Agreement) refers to NURI.

Website (referred to as “Website”, “Site” in this Agreement) refers to Nuri, accessible from www.nuri-spa.com.

Service refers to the website.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the service.

Personal Data refers to an identified or identifiable individual.

Cookies are small files placed on your web browser that enable us to track your return visits to our website.

Usage Data refers to data collected automatically, either generated by the use of the Service of from the Service infrastructure itself (for example, the duration of a page visit)

 

OUR COMMITMENT TO YOUR PRIVACY:

Thankyou for visiting the website. We are committed to protecting and respecting the privacy of visitors to their websites. This Privacy Policy describes:

1.            how and why we collect certain information from you via the website and the services provided through the website;

2.            with whom we share such information;

3.            how we store that information, including information as to how we secure the information;

4.            how you can access and update such information; and

5.            Other relevant aspects of our policy.

If you have any questions regarding this Privacy Policy or our information collection and use practices, please contact us using the information in the “Contact Us” section below.

 

INFORMATION WE COLLECT

The following information is collected by or on behalf of Nuri:

We are committed to respect your Privacy Online.

We collect information from and about you, including personal information and information about your use of the Site, the Application, and our Services. Specifically, we collect information: (1) directly from you, such as when you register to use our Site, when you make a booking, request for our services, or other offers; (2) from third parties, such as when you log in through a social networking site; and (3) automatically, as you move through our Site and our Application, such as Site usage, browser types, IP addresses or device IDs, and other data, as discussed below.

Information we collect directly from You:

We request information from you but not limited to:

•             Name, contact number, and email address

•             Date of birth and gender (for therapy/treatment protocols)

•             Address and city of residence

•             Skin type, medical history, allergies, current medications

•             Payment method details

•             Social media handles (optional, for promotional engagement or testimonials)

 

Information we collect through Social Networking Sites:

We collect information when you when you log onto our Site through social networking applications, such as Facebook, Instagram and Twitter. From time to time, we may add the capability to log in to our Site through different social networking sites. If you log in to our Services through a social networking site, we will request your name and certain basic information. We also may request certain permissions from you, which vary based on the social networking site.

Disclaimer: For information about how the particular social networking site may disclose your information, including any information you make public, please consult their privacy policy. We have no control over how a third-party social networking site uses or discloses the personal information that you provide to it.

We only store the information that we receive from the social networking site along with other information that we collect from you or receive about you.

 

Information we collect automatically:

We may use Flash Cookies, Web beacons/Clear Pixels/ Pixel tags, Analytical tags, Web Server logs and Geo-Location technologies to automatically collect information about your activities on the site.

This data helps us optimize our website, improve service delivery, and tailor offers based on preferences. You are not obligated to provide any personal data. However, refusing to do so may affect our ability to provide certain treatments, respond to queries, or allow appointment scheduling.

Disclaimer: However, no website, Internet transmission, computer system, or wireless connection is completely secure. Nuri cannot guarantee that unauthorized access or disclosure, hacking, data loss, or other breaches will not occur. Your use of the Site is at your own risk.

 

USE OF YOUR INFORMATION:

Your privacy is our utmost priority.

We use your information, including your personal information, to provide our Services to you and for the following purposes:

•             Book and confirm appointments

•             To provide information that you have requested to receive from us;

•             To tailor the content, including advertisements and information that we may send or display to you, and to otherwise personalize your experiences while using our Services.

•             Personalize treatments based on health and cosmetic needs

•             Respond to service requests/inquiries and feedbacks

•             Process payments and manage subscriptions

•             Send promotional materials or updates if you have opted in.

•             For research purposes

•             To better understand how users access and use our Services, both on an aggregated and individualized basis.

 

CHILDREN’S PRIVACY:

Our services are intended for individuals above the age of 18. We do not knowingly collect data from minors. If a minor needs treatment (e.g., for acne), a parent or legal guardian must accompany and consent to data collection. By providing any personal data to us, you declare that you are over the age of 18. If we become aware that a user under 18 has provided us with Personal Information, we will delete such information from our files.

 

WEB BROWSER COOKIES:

Our website and mobile application may use cookies and similar technologies to enhance your experience. Cookies are small data files that help us remember your preferences, login credentials, and user behaviour. Your web browser stores these cookies on your device. You may modify your browser settings to disable cookies; however, some features of our website or booking system may not function as intended.

 

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

In no case shall we, nor our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar identical damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or for any other claim related in any way to your use of the service, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Some states or jurisdictions do not allow the limitation or exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

COMPLIANCE WITH LAW:

Our Website is compliant with the laws applicable to Republic of India. We cooperate with legal and governmental authorities when required by law.  We may disclose your information if mandated by regulatory procedures, court orders, or statutory obligations. This also applies in cases involving public health, safety, or to prevent harm, fraud, or illegal activity.

 

CONTACT US:

We have taken great efforts to ensure that your visit to Nuri Online is efficacious and fruitful, and that your privacy is constantly respected.

If you want to update/correct your personal information/credentials/etc., you may write to www.nuri-spa.com Similarly, if you wish to withdraw consent for using or storing your data, you can write to us.

Please note that certain legal or transactional requirements may prevent immediate deletion or may restrict services if you withdraw consent entirely.

By using our site or registering with us, you consent to this privacy policy and its terms. If you do not agree, we recommend you do not use our services or website. Continued usage implies acceptance of any future revisions.

If you have questions, concerns, or complaints regarding this policy, please write to us at www.nuri-spa.com We will investigate your complaint and will use reasonable endeavours to respond to you in writing as soon as possible.

For the avoidance of doubt, in the event that India Personal Data protection law permits an organisation such as us to collect, use or disclose your Personal Data without your consent, such permission granted by the law shall continue to apply.